Privacy Policy

1. Information We Collect

We may collect the following types of information:

  • Contact Information: Name, email address, shipping and billing address, phone number

  • Order Information: Products purchased, payment details, order history

  • Technical Information: IP address, browser type, device information, cookies

  • Voluntary Information: Product reviews, customer service messages, or any other information you provide

2. How We Use Your Information

Your information may be used to:

  • Process and fulfill your orders

  • Send order confirmations and shipping updates

  • Respond to customer inquiries and support requests

  • Improve our website, services, and marketing efforts

  • Send promotional emails (only if you opt in)

3. How We Protect Your Information

We take reasonable administrative, technical, and physical precautions to protect your personal data from unauthorized access, misuse, or disclosure. Your information is stored on secure servers, and payment transactions are encrypted using industry-standard security measures.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyze site performance, and remember preferences. You can choose to disable cookies through your browser settings, though doing so may impact your experience on our website.

5. Sharing Your Information

We do not sell or rent your personal information. We only share information with:

  • Service providers who help us operate our website and fulfill orders (such as payment processors and shipping companies)

  • Authorities when legally required to comply with applicable laws or lawful requests

All third-party providers are required to maintain the confidentiality and security of your information.

6. Your Rights and Choices

You may:

  • Access or update your personal information at any time

  • Unsubscribe from promotional emails using the link provided in those emails

  • Request that we delete your personal information by contacting us at fictionframecontact@gmail.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies separately.

8. Children's Privacy

We do not knowingly collect personal information from children under the age of 13. If we learn that a child has provided us with personal information, we will delete it promptly.

9. International Users

If you are accessing our site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.

10. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with a new effective date. We encourage you to review this page periodically to stay informed.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: fictionframecontact@gmail.com
Subject Line: Privacy Policy Inquiry