Refund Policy

🔁 Returns & Refunds Policy

We want you to love your experience with Fiction Frame™. If something isn’t right, here’s how we handle returns and refunds:

Return Eligibility

• You can request a return or refund within 30 days of delivery.

How to Request a Return

Email us at fictionframecontact@gmail.com with:

• Your order number

• A brief explanation of the issue

• Photo or video proof (if applicable)

We’ll respond within 1–2 business days with next steps.

Refunds

Once approved, your refund will be processed to your original payment method within 5–10 business days.

Shipping costs (if any) are non-refundable.

Damaged or Incorrect Orders

If your item arrives damaged or incorrect, we’ll fix it ASAP—either by sending a replacement or issuing a full refund.